Zyada Privacy Policy
Last updated: 18 June 2026
Zyada is a mobile app that helps Indian local businesses find their Google listing, send review-request links, track review growth, and prepare review replies. Zyada is operated by Manmeet Sethi as an individual developer. For privacy requests, email m20sethi@gmail.com.
1. Data We Collect
| Data category | Examples | Purpose |
|---|---|---|
| Account and contact data | Mobile number, anonymous account identifier, locale, and support messages | Account creation, support, recovery, and service operation |
| Business listing data | Business name, Google Place ID, category, address, rating, review count, and approximate listing location | Business identification, review links, review tracking, and competitor comparison |
| Customer contact data you enter | Customer name, customer phone number, and review-request send status | Preparing and sending review-request messages at your direction |
| Payment and subscription data | Plan, subscription ID, payment status, billing period, payment provider IDs, and webhook events | Subscription activation, renewal, cancellation, support, accounting, and fraud prevention |
| App analytics and events | App launch, onboarding completion, registration, purchase events, and feature usage | Product improvement, debugging, campaign measurement, and conversion attribution |
| Advertising identifier | Android Advertising ID (GAID) and Meta app-event identifiers | Measuring whether ads led to installs, registration, and purchases |
| Device, diagnostics, and push data | Device model, OS version, app version, crash logs, error traces, and Expo push token | Reliability, security, support, and notification delivery |
2. How We Use Data
- Provide core app features such as business search, review links, customer reminders, and review tracking.
- Authenticate users and protect account-scoped data.
- Process and verify subscription access.
- Prepare WhatsApp or SMS review-request messages when you choose to send them.
- Send you account and service updates about your own business on WhatsApp and by push notification — such as your review report, weekly summaries, new-review alerts, and payment or renewal reminders. You can stop WhatsApp messages anytime by replying STOP, and turn off push notifications in your device settings.
- Monitor app reliability, debug errors, and improve product quality.
- Measure advertising performance and app conversion events.
We do not sell your personal data.
3. Customer Contacts You Add
When you add a customer's name or phone number, you confirm that the person is your customer and that you have a lawful basis to contact them. Zyada processes these contacts on your behalf so you can send review-request links. Do not add or contact anyone unlawfully.
4. Third-Party Providers
| Provider | Purpose |
|---|---|
| Firebase / Google | Authentication, app configuration, Google Places data, and related infrastructure |
| Supabase | Database, backend functions, authentication bridge, and row-level account security |
| Razorpay, Google Play, or other supported provider | Payment checkout, subscription billing, invoices, payment verification, and refunds |
| MSG91 | Delivering account and service updates to you on WhatsApp (WhatsApp Business Platform) |
| Meta | App events, ad measurement, and attribution using app-event data and advertising identifiers |
| Mixpanel | Product analytics and funnel measurement |
| Sentry | Crash reporting, error diagnostics, and release debugging |
| Expo | Push notification delivery and app build/runtime services |
| Apify | Retrieving public Google review text and review recency where enabled |
5. Advertising and Analytics
Zyada may use Meta app events and Android Advertising ID (GAID) to measure app installs, registrations, purchases, and advertising attribution. You can limit or reset your advertising ID from your Android device settings. We also use product analytics to understand app usage and improve the service.
6. Payment Data
Payment details such as card numbers, UPI IDs, and bank account details are processed by the payment provider and are not stored by Zyada. We store limited subscription and payment identifiers needed to activate access, reconcile payments, support users, and handle refunds or disputes.
7. Data Retention
We keep account, business, customer, usage, and subscription data while your account is active or as needed to provide the service. We may keep limited records for legal, tax, accounting, fraud-prevention, dispute-resolution, and security purposes.
8. Security
We use encryption in transit, access controls, and account-scoped database security. No method of transmission or storage is perfectly secure, but we work to protect user data against unauthorized access, alteration, disclosure, and loss.
9. Your Choices and Rights
- You can request access, correction, deletion, or withdrawal of consent by email.
- You can reset local app data from within the app where supported.
- You can stop WhatsApp service messages anytime by replying STOP to any message; this does not affect your subscription or the app's core features.
- You can disable push notifications from device settings.
- You can limit or reset advertising identifiers from Android settings.
10. Children's Privacy
Zyada is intended for business owners and is not directed to children under 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
12. Contact
For privacy questions or data requests, email m20sethi@gmail.com.