Shipping and Exchange Policy
Last updated: 8 June 2026
1. Digital Service Only
Zyada is a digital mobile app and software subscription service. We do not sell or ship physical goods. Therefore, shipping charges, courier delivery, physical tracking, and physical exchange do not apply.
2. Service Delivery
Paid access is delivered digitally after payment or subscription authorization is confirmed by the payment provider and our backend systems. In most cases, access is activated shortly after successful checkout. Some recurring-payment methods may require additional mandate or settlement processing time.
3. Delivery Issues
If payment succeeds but paid access is not activated, contact support at m20sethi@gmail.com with your registered phone number, payment ID or invoice ID, and the approximate time of payment.
4. Exchange Policy
Because Zyada is a digital service, there is no physical exchange process. If you selected an incorrect plan or believe your access is not correct, contact support and we will review the account and available options.
5. Contact
Delivery or access questions: m20sethi@gmail.com.