PropertyFrame Privacy Policy
Last updated: 19 June 2026
PropertyFrame is a mobile app for Indian real-estate brokers and property dealers. It helps users select property photos, add listing details, generate branded property posters, save them to the device, and share them with buyers or on WhatsApp.
This policy explains what data PropertyFrame collects, why we collect it, who we share it with, how we protect it, and how you can contact us or request deletion. PropertyFrame is operated by Manmeet Sethi as an individual developer. For privacy questions or data requests, email m20sethi@gmail.com.
1. Data We Collect
| Data category | Examples | Why we use it |
|---|---|---|
| Account and contact data | Firebase anonymous user identifier, app language choice, and phone number you enter for poster contact and payment prefill | To create an account session, protect subscription access, show the app in your preferred language, and place your contact details on posters. |
| Broker profile data | Broker or agency name, city, phone number, Instagram handle, and optional logo | To place your branding and contact details on generated property posters. |
| Property listing data | Sale/rent/lease type, property category, BHK, area, location, price, furnishing, parking, possession, highlights, and other listing details you enter | To generate branded property posters with the details buyers need. |
| Photos you select | Property photos and optional agency logo selected from your device | To render posters locally, save them to your gallery, and let you share them. PropertyFrame does not sell your photos. |
| Payment and subscription data | Subscription ID, selected plan, payment status, billing period, and related checkout identifiers | To create, verify, renew, cancel, and unlock paid subscription access. We do not store card, UPI, bank, or payment instrument details. |
| App activity and analytics | Onboarding steps, app launches, feature usage, plan selection, checkout status, and product diagnostics through PostHog | To understand whether the app is working, improve the product, debug launch issues, and measure funnel performance. |
| Advertising identifier and Meta app events | Android Advertising ID (GAID), Meta app-event identifiers, app activation, registration, and verified purchase events | To measure whether Meta ads led to installs, registration, and purchases, and to attribute conversions. You can limit or reset this in your device's Google Ads settings. |
| Diagnostics and device data | Crash logs, error traces, device model, operating system, app version, and basic performance data | To find bugs, diagnose errors, and keep the app reliable. |
2. How We Use Data
- Provide the app's core features: broker branding, property photo posters, preview, save, and share.
- Authenticate users anonymously and protect subscription-scoped access.
- Process and verify subscriptions.
- Save generated posters to your device when you choose to export.
- Monitor app reliability and fix technical issues.
- Measure advertising and campaign performance, including through a device advertising identifier.
We do not sell your personal data.
3. Photos and Device Storage
PropertyFrame asks for photo access so you can choose property photos and optional logos. It asks for media-library access so generated posters can be saved to your gallery. The app processes selected photos to create posters. Generated images may be shared through your device's sharing options when you choose to share them.
4. Third-Party Services and Sharing
We share data only with service providers needed to run PropertyFrame:
| Provider | Purpose |
|---|---|
| Firebase / Google | Anonymous authentication, app configuration, backend functions, Firestore records, and account-scoped access. |
| Razorpay | Payment checkout, subscription billing, and payment verification. |
| Meta (Facebook) | App events, ad measurement, and attribution using a device advertising identifier. |
| PostHog | Product analytics, funnel diagnostics, and session replay for launch debugging. Session replay may capture app screens and text entered in the app. |
| Sentry | Crash reporting, error diagnostics, and release debugging. |
| Expo | App build/runtime services and native modules used for image picking, saving, and sharing. |
These providers process data to provide their services to PropertyFrame. They may process data in India or other countries where their infrastructure operates.
5. Payments
Paid subscription checkout is handled by Razorpay. Razorpay may collect payment details such as UPI, card, bank, billing, or transaction information under its own terms and privacy policy. PropertyFrame stores subscription identifiers and status, but does not store card, UPI, bank, or payment instrument details.
6. Analytics, Advertising, and Session Replay
PropertyFrame uses PostHog for first-party product analytics and session replay. Session replay helps us debug launch issues by recording how the app is used. It may capture app screens and text entered in the app, so do not enter unrelated sensitive information into PropertyFrame.
PropertyFrame uses Meta app events and a device advertising identifier (Android Advertising ID / GAID) to measure app installs, registrations, and purchases and to attribute them to advertising. You can limit ad tracking, reset your advertising ID, or opt out of ads personalization from your device's Settings > Google > Ads.
7. Data Retention and Deletion
Broker profile, listing, and photo selections may be stored locally on your device so the app can show your drafts and listings. Subscription records may be retained on our backend while your subscription or account is active and as needed for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes. You can request access, correction, withdrawal of consent, or deletion by emailing m20sethi@gmail.com.
8. Security
We use encryption in transit and account-scoped access controls for backend data. Payment credentials are handled by Razorpay and are not stored on PropertyFrame servers.
9. Your Choices and Rights
- You can choose which photos to import into the app.
- You can delete local app data by resetting or uninstalling the app.
- You can request access, correction, deletion, or withdrawal of consent by email.
- You can reset or limit your advertising ID in Android settings.
- You can stop using the app at any time.
10. Children's Privacy
PropertyFrame is intended for business owners, brokers, and property dealers. It is not directed to children under 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this policy when the app, providers, or legal requirements change. The updated version will be posted at this URL with a new "Last updated" date.
12. Contact
Operator: Manmeet Sethi, individual developer
Privacy and support email: m20sethi@gmail.com
Country: India